IronPlanet Seller Equipment Shipping: Moving Your Sold Auction Lots

What Happens After Your Equipment Sells on IronPlanet

When your equipment sells on IronPlanet, the platform notifies the buyer and processes payment. Once payment clears, the buyer receives an Item Release Form through their IronPlanet account. This form contains the instructions for scheduling pickup — either through IronPlanet Pickup Support (where IronPlanet acts as intermediary to protect your privacy) or directly with you if you've authorized release of your contact information.

As the seller, you should expect contact from the buyer or their transport carrier within 1–3 business days of the sale closing. If you haven't heard from the buyer within 3 business days, contact IronPlanet Customer Care to confirm payment status and pickup coordination.

The 8-Business-Day Removal Deadline

IronPlanet requires buyers to remove purchased equipment within 8 business days of the auction closing. This deadline is important for sellers because:

• Equipment sitting on your lot after the deadline creates liability and space management issues.
• If the buyer fails to remove equipment within 60 days, it may be deemed abandoned — but the process of recovering storage fees and clearing the equipment is time-consuming and stressful.
• Buyers who miss the deadline may be charged daily storage fees ($50–$150 per day depending on your facility), but collecting those fees requires documentation and follow-up.

To protect yourself, document the equipment's condition with photos before the buyer's carrier arrives. Note any pre-existing damage on the Bill of Lading at pickup. This protects you from damage claims after the equipment leaves your facility.

Providing Notice Requirements to Buyers

As a seller, you can require buyers to provide 24–48 hours of advance notice before their carrier arrives. This is standard practice and allows you to:

• Ensure the equipment is accessible (not blocked by other machinery or vehicles).
• Have a staff member present to supervise loading and sign the Bill of Lading.
• Confirm the carrier's identity and verify they have the correct Item Release Form.

Communicate your notice requirements clearly through IronPlanet's messaging system when the buyer contacts you. Most professional carriers will accommodate 24–48 hour notice requirements without issue.

What Carriers Need from You at Pickup

When the buyer's carrier arrives to pick up your equipment, they'll need:

• Item Release Form: The carrier should have a copy of the buyer's Item Release Form. Verify the lot number matches the equipment before releasing it.
• Access to the equipment: Ensure the equipment is accessible and the loading area has adequate clearance for the carrier's trailer (typically 60–80 ft of straight-line access for a lowboy or RGN).
• Loading assistance: Sellers are not obligated to load equipment into trailers or containers. However, if the equipment is in a tight location, having a spotter or equipment operator available to assist with positioning can speed up the process.
• Bill of Lading signature: Sign the Bill of Lading at pickup and note any pre-existing damage. Keep a copy for your records.

When Buyers Use IronHaul Logistics

Many IronPlanet buyers use IronHaul Logistics to coordinate transport of their purchased equipment. When an IronHaul carrier arrives at your facility, they'll have the buyer's Item Release Form, a valid DOT/MC number, and cargo insurance documentation. Our carriers are professional, punctual, and experienced with auction pickup protocols. We coordinate with buyers to ensure 24–48 hour advance notice to sellers and handle all permit and routing requirements for oversize loads.

If you're a seller who wants to recommend a reliable transport provider to your buyers, or if you need to move your own equipment to an IronPlanet auction facility, contact IronHaul Logistics. Call (208) 495-2260, email [email protected], or submit a request through our online quote form.